Designing four ecosystem conservation-oriented business model for ecological value creation
Résumé
Reducing firms’
environmental impact is a question now widely addressed in the
management and sustainable development literature. Increasingly, new frameworks and
tools are introduced to help business better measure and reduce their impacts on
biodiversity and ecological
systems. Yet, the specific issues faced by environmental sector
companies that try to develop commercial services dedicated to the management of
ecosystems are today still largely unexplored. For them, the core issue regarding sustainable
business model i
nnovation is not so much the one of ‘greening’ their supply chains, but
rather of imagining, designing and proposing original services and business models for the
creation of ecological value.
In this paper, we distance ourselves from existing propositions to use economic valuation
and standard monetary pricing of biodiversity and ecosystem services (the benefits humans
receive from good ecosystem functioning) as a basis and precondition for the
development
of new biodiversity markets and business models. Instead, we suggest that “ecological
value”, defined in most general terms as the improvement of ecological systems’ quality (i.e.
higher biodiversity richness, better freshwater quality, improv
ed ecosystem functioning,
etc.), is always co
-
defined and co
-
created by multiple stakeholders in a given ecological,
organizational and political context. Therefore, we call “conservation
-
oriented business
models” negotiation models for firms who engage in
the co
-
definition and co
-
creation of
ecological value in various contexts, by proposing legitimate and valuable commercial
contributions to the collective management of ecosystems.
This paper is based on a three years long action
-
research conducted at th
e heart of a leading
French water company. The firm’s core business model is based on long
-
term contracts with
municipalities for the provision of water services. The profitability of this core business model is
continuously eroding since the beginning of
the 2000s, due to higher competition on prices
45
and the rise of ecological threats on the quality and availability of water resources that
require new investments. To diversify its portfolio of ac
tivities, the company has adopted in
2009 an explicit strategy of developing new commercial services and innovations to improve
the collective management of freshwater quality (freshwater quality monitoring, voluntary
plans to reduce agricultural pollution
s etc.), and more largely, to contribute to the
restoration of the landscape’s ecological quality (ecological restoration, biodiversity
offsetting, artificial wetlands, adaptation to climate change, etc.).
The paper first describes how managers experiment
different practical paths to develop
new business models supporting the development of such services in various commercial
and ecological settings in France. We show the diversity of challenges and obstacles that
they encounter such as: issues of legitima
cy and license to operate as they try to establish
relationships with new stakeholders and clients in the domain of environmental
management; issues of quantification of the ecological value generated by their new
services, etc.
The paper then describes how we used theoretical frameworks adapted to the collective
management of ecological issues, as well as action
-
research methods such as focus groups,
scenario building and simulation games to design four original conservation
-
orie
nted
business models dedicated to ecological value co
-
creation. We show how each model
responds to very different possible contexts where public funding and public initiative for
ecological restoration is rather high or low. We describe how, in each of the
four models,
the company can develop different “services for ecosystems” value propositions that
combine ecological engineering services, ecosystem assessments and accounting services,
and organizational activities.
The paper then discusses how in each o
f the four models, the company needs: (1) to
negotiate its value proposition with different types of clients; (2) to organize various
relationships with different communities of stakeholders/partners in order to co
-
create
long
-
term ecological values; (3) t
o play different roles, on the basis of different moral
values, in order to be accepted as a legitimate player in ecological systems management and
justify the remuneration and profitability of its contributions; (4) to develop ecological
accounting models
and tools in order to quantify, monitor and support the negotiation and
management of the ecological value co
-
creation processes